Catalog Number : aglb1898
Title : Leading the Change Process
Speaker : Lou Benson

Webplay Recording Date : 2-9-2016
Webplay Price : $ 125 for two weeks viewing

Webinar Description: 

Change is a way of life in healthcare. The manager's role in leading change is even more critical. To be a leader with a sense of purpose and direction today’s healthcare managers have to have a keen sense of direction. Every healthcare organization has already experienced great change and more change is coming. Some staff members may feel that the pace of change has resulted in chaos and crisis. Fear sets in and resistance to anything new develops. This is a time for practical management action. Successful leaders introduce and lead the change process so that there is greater acceptance of the new direction, purpose or process.

Strong leaders play a key role in communicating change in a positive light. Successful managers enroll their team members in a shared future. Whether change is forced upon you by regulation or legislation, or whether you decide that change is necessary, this webinar will make a difference immediately. You will receive practical "how to's" that have been successfully used by leaders to help their healthcare organizations move into a more positive future.

Webinar Objectives:

• Learn how to lead teams through critical changes
• Apply practical steps to remove irrational fears of change
• Recognize and take advantage of positive change opportunities

A few of the topics that will be covered:

• Reframe Change
  • Recognize past successes
  • Understand and shape future change
  • Target positive opportunities and outcomes for change
• Master Change
  • Predict change
  • Plan for change - anticipate its impact
  • Control change - take action to mitigate its negative impact
  • Customize the 10 keys to communicate change
• Lead Change
  • Be "THE" change agent
  • Reverse emotional resistance
  • Educate your team about your shared future

Target Audience: 

Informal work group leaders, front line supervisors, managers and Directors

Contact Hours:

• All participants: Must attend the entire Webinar and complete a Webinar critique to receive a 1.5 Hour Attendance Certificate for each program. Completion of offering required prior to awarding certificate.

Refund Policy: